• Training of Staff members for the various roles responsibilities FOH for UV Service.

• Understanding reports/data to drive scheduling decisions and labor/hr margins.

• Complete understanding of the ticket entry, void/deletes, adjust payments, house accounts, staff entry, staff timesheets and adjustments of any entry. Menu input, editing; report function of menu items, staffing, etc.

• Monthly invoicing of residents, attaching evening tickets, sending invoices out to residents (on shelf/mail/email), receipt of payments, management of subsequent spreadsheets. Quarterly statement sheet delivered to residents as needed.

• Management of phone, email and communications.

• Communication includes, but is not limited to, University Village HOA Managers & Dining Committee, Residents, Staff and Vendors

• Understanding of billing system and invoices to be able to communicate and address concerns/questions

• Management and communication of comment cards to UV Staff and Owners as well as potentially addressing issues/concerns with UV HOA/Dining Committee

• Deliver friendly, accommodating service in a high-volume, fast-paced atmosphere.

• Anticipate the needs of guests.

• In-depth menu knowledge

• Maintain a clean work environment.

• Passion for food and hospitality 

• Professional appearance and demeanor 

• Dependable, on-time, honest

• Drama-free team player

• Willing to execute proper service techniques

• Able to stand for long periods of time and lift/carry at least 25 lbs.

• You must be at least 16 years of age.

• You have the ability to maintain a professional appearance and a positive demeanor in a fast paced, energetic atmosphere.

• You’re organized, dependable, and punctual.

• You have excellent communication skills and proper phone etiquette.

• You have excellent time management, prioritization, and problem-solving skills.

• You are a steward for kindness and great hospitality.

• Deliver food and drink to guests in an accurate, professional, and timely manner.

• Keep wait-stations stocked and immaculate.

• Pre-bus, bus, clean, and reset tables correctly and efficiently.

• Maintain open communication with all team members to ensure ease of service. 

• You are a steward for kindness and great hospitality.

• You have the ability to maintain a professional appearance and a positive demeanor in a fast paced, energetic atmosphere.

• You’re organized, dependable, and punctual.

• You can anticipate the needs of fellow staff and guests.

• You must be able to lift and carry at least 25 pounds and stand and walk for extended periods of time.

• Be at least 16 years of age

• Confidently prepare and serve coffee and tea drinks that comply with our quality standards

• Exhibit clear menu knowledge and be able to guide and assist guests with their needs

• Properly maintain all equipment

• Calmly respond to orders, questions, concerns and complaints with efficiency and poise

• Be a welcoming and professional presence with strong communication skills.

• Have some experience with customer service, hospitality and/or retail

• Able to take orders, multitask and quickly problem solve. 

• Efficiently and accurately prepare drinks and be able to multitask in a high volume, fast paced environment.

• Maintain a clean, orderly and organized space for yourself and your guests

• Help guests navigate their choice options and leave them with a lasting positive impression

• Create a rapport with regular guests and foster a welcoming and inclusive atmosphere

• Accurately record, process and balance all cash and credit transactions

• You are 21 or older. 

• You have 1-3 years bartending experience 

• You’re dependable, honest, and professional. 

• You have excellent time management and prioritization skills. 

• You work well as part of a team and independently. 

• You’re passionate about the hospitality industry and eager to learn.

• Be a leader.  Have the ability to remain calm under pressure and assist others.

• Maintain quality control 

• Be an effective and clear communicator 

• Have strong product knowledge and a willingness to educate others when needed

• Set an example for service, professionalism and procedural operations

• Assist in monitoring the restaurants financials

• Must be 21 years of age and have a valid drivers license

• Previous experience in Management and Food & Beverage Operations

• Have excellent time management, problem solving and prioritization skills

• Strong food and beverage knowledge 

• Must be able to lift 30+ lbs

As an Event Server you continually strive to anticipate and exceed the expectations of all guests, going out of your way to ensure a positive experience.

JOB DESCRIPTION:

Perform set-up and breakdown for events as instructed by the Event Manager. Provide food and beverage service according to company standards. Maintain a clean back-of-house area. Alert Event Manager of any potential challenges to our guest’s dining experience.

JOB SKILLS AND REQUIREMENTS:

Must possess strong multi-tasking and prioritization abilities. Thrives in a demanding, fast-pace, high-volume environment while maintaining a hospitable, positive attitude. Must be punctual, responsible, and reliable. Must be professional in decorum and appearance.

Job Skills & Requirements:

• You are 18 or older.

• You have some kitchen experience.

• You’re dependable, honest, and professional. 

• You have excellent time management and prioritization skills.

• You are able to keep your workstation clean, organized and tidy.

• You work well as part of a team and are able to work independently.

• You’re familiar with the following tools: gas ovens, knives, grinders, graters, blenders, slicers, commercial dishwashers, ranges, hood systems, smokers, thermometers.